Lucky Wilds is a place to have fun while you are playing. We endeavour to offer you a fantastic gaming experience, but also part of our responsibility is to offer a safe environment. Playing responsibly means being in control of your gambling habits. Maintaining control is always important and helps keeping gaming on the level it meant to be - as a fun, enjoyable and a positive experience. If you are in need of assistance or have any questions, our customer support is available through Live Chat and e-mail.
Set Responsible Gaming limits
At Lucky Wilds we offer several responsible gaming tools to help you stay in control of your spending. We recommend everyone to set reasonable and comfortable limits in accordance with your own personal needs and financial possibilities.
Choose the maximum amount you are able to deposit into your Lucky Wilds account. The deposit limit can be chosen per day, per week and/or per month. If the chosen limit is reached, deposits will not be allowed until you are below the set maximum amount for the chosen timeframe.
Net loss limit
Choose the maximum amount of losses you potentially can incur. The net loss limit can be chosen per day, per week and/or per month. If the chosen limit is reached, gameplay will not be allowed until you are below the set maximum amount for the chosen timeframe.
If you wish to take a break from gambling, you can use our time-out facility. Here you are able to restrict access to your Lucky Wilds account for 1 day, 1 week or 1 month. Should you wish to close your account for a longer period of time, please contact our customer support for assistance.
Stay in control
Here are a few basic rules to live by that can help you maintain healthy gambling habits:
• Only gamble for money that you can afford to lose
• Never think of gambling as a source of income
• Don't gamble when feeling upset or depressed or while under the influence of alcohol or drugs
• Take regular breaks while playing
• Have plenty of other life activities besides gambling
Professional help organizations
There are plenty of help organizations available for those that seek help and guidance when gambling is becoming or has already become a problem. We recommend the following resources for professional assistance: